Department of Skills Development Malaysia

SKM License Number : L02612
HT-026-3 :2013

Programme Description

This program is designed to provide an insight of the culture, heritage, and natural history of Sabah. Adventure, Exploration, and Discovery are part of your class session routine. Get ready to experience adventure tracking, serene city tour, jungle trekking, nostalgic walk, historical connections, food galore and safety awareness aspects.

This basic program is designed for those who have a strong interest in working independently in the handling of inbound tour operations with a knowledge of its requirements and procedures which will include the safety and security aspects. The certification will enable the candidate to work in a city environment as well as in a nature environment. The candidates are trained on the importance and skills to work within the tour itinerary programme as well as the handling of their guests/clients by catering to their needs.

This qualification is also recognized and validated by Ministry of Tourism Arts and Culture, to train licensed tour guides.

Learning Outcome:

• Understand the geography and history of Sabah and Malaysia
• Identify Plants and Wildlife which are unique to Sabah
• Become a tourist guide of the state of Sabah

Duration:

6 months

Delivery Mode:

Lecture / Discussions / Case studies / Practical Tour Guiding / Nature Tour / City Tour

Training Modules

• Pre-Tour Arrangement
• Tourist Safety and Emergency Handling
• Tourist Arrival and Departure Services
• Tour Itinerary Management
• Tour Payment Arrangement
• Tour Commentary Delivery
• Region Tour Commentary delivery
• Nature-Based Tour Commentary
• Tour Group Management
• Jungle-Based Tour Guiding
• Karst Area Tour Guiding
• Wildlife Observation Tour Guiding
• Water-Based Tour Guiding

SKM License Number : L02612
IT-020-3 : 2013

Programme Description

Computer System Operation is a study of how computers work, mostly from the theoretical and practical perspective. This course includes two major areas of computing: hardware and software.

Learning Outcome:

• Understand all the basics of Hardware and Software of computer system
• Be able to service, repair, and maintenance on computer
• Be able to set-up and install software and hardware of computers
• Be able to repair computers

Duration:

12 months

Delivery Mode:

Lecture / Discussions / Hands-On Practical

Training Modules

• Computer System Set-Up
• Computer System Maintenance
• Computer System Repair

SKM License Number : L02612
IT-020-4 : 2013

Programme Description

This program provides knowledge to student from networking to cabling; Setting up network cables, testing cables, various types of cables, copper and fiber technology, common cabling errors, correct labeling methods, typical tools used on site, floor plans, civil works.

This is the best entry point to a career in IT Networking and cabling we could possibly design, with all the basics covered in terms of practical demonstrations throughout the course.

Learning Outcome:

• Be able to set-up network and cabling
• Be able to manage computer system security control
• Be able to configure networking
• Be able to do system management in networking

Duration:

12 months + 3 months On Job Training

Delivery Mode:

Lecture / Discussions/ Practical Class

Training Modules

• Server Configuration
• Computer Network Installation Management
• Computer System Security Control
• Computer System Maintenance Management
• Computer System and Network Procurement
• Network Cabling